Lettings Advice

Jack Harvey’s insider’s guide for lettings


At Jack Harvey our aim is simple – to find you the right tenant at the right price.

We will offer you a free market valuation of your property.

We have a large data base of reliable tenants waiting to rent property of all types and sizes locally.

The process

This is an overview of the process for the property landlord and tenant. Jack Harvey’s long standing local knowledge means just that – we are part of the local community. We can give you instant advice on the types of properties to suit your needs, desires and budgets.

Preparing for viewings (kerb appeal)

Creating a good impression with potential tenants is important and may well help rent your house faster and for a higher price. You can ask your estate agent to show people the house for you and they will often accompany tenant anyway, but is usually best if you are there yourself to give a personal tour and answer questions about the property.

Small things can make a big first impression and you want to make sure your property seems well-maintained and cared for and is presented in the best possible light. A well-loved and maintained home will always rent easier than a property that seems to need a lot of attention, even if it is only small things.

Keeping the property and garden tidy, especially the initial access areas like hedges, fences, paths, front door and hall, will make a real difference. Make sure that outside lights and doorbell work and that the front door is in good condition. Avoiding clutter in rooms will make them seem bigger. It is best to actually do all of those little repair and maintenance jobs. It may seem like a lot of unnecessary work to do all of this tidying up and then keep the property in “show” condition, but it will definitely pay off in renting your house.

Preparing for viewings, a checklist for sellers

Mow lawns and trim edges
Sweep and tidy pathways and drive
Tidy and weed borders
Bedding plants / hanging baskets
Trim hedges
Clean / paint fences and window sills by door
Tidy up and light well – it will seem bigger
Exterior lights and doorbell working
Touch up chipped paintwork
Clear cobwebs
Polish door fittings and handles
Keep clear for good first impression
Well lit
Tidy and well-lit
Worktops cleared and cleaned
Avoid stale cooking smells
Fresh baking or coffee smells good
Washing up put away
Pets dishes and baskets put away
Clean and polished
Towels tidied
Air freshener / pot pourri

Clean light switches and door knobs
Stop taps dripping
Touch up paintwork
Make minor repairs
Windows open for fresh air
Childrens toys away
Clear floors as much as possible
Pets away – not everyone likes them
Curtains pulled back
TV turned off
Air fresheners / flowers / pot pourri
Beds made
Clothes put away
Windows open

What Jack Harvey will offer!

We will offer you a free market valuation which will be carried out by an experienced senior member of our team who has extensive knowledge of the area and the type of property you wish to rent. Your property will be promoted on our own website and across a wide range of property portals.

We will work on your behalf to advise on the rental of your property, market it to potential tenants and deal with all the communication and administration involved in arranging viewings, dealing with offers and price negotiations and completing the rental. The agent is paid the landlord and is only paid if the rental is completed. We will agree the property details, the target rental price and the marketing plan. Show prospective tenants the property. Accept an offer from a tenant. Progress the legal work to complete the transaction.

We will try to understand your individual requirements and are committed to helping you achieve the results you want in the timescale you want. Every property and every rental is different and you will want the personal attention of a senior person in the business, not just to be put on a conveyor belt to go through a standard process and see what happens.

Appointing an estate agent

You will want to appoint somebody that you trust and feel comfortable with personally.

You should talk with a few local agents, get their views on likely property prices. Your agent is the person who will sort out any problems on your behalf, so you want someone who is committed.

It is not usually a good idea to just appoint the agent that gives the highest initial price indications – it is whether tenants will actually pay that price within the timescale you require that is important, and whether the agent can work with you to complete the rental smoothly.

You can place your property with more than one agent and possibly be exposed to more buyers, but they will charge a higher fee percentage as they will incur costs but possibly have someone else rent the property and therefore get no fee. You will probably get more focus and personal attention by appointing a sole agent, at least to start with, and you avoid the duplication and confusion of having to deal with more than one person at a time.

You need to balance all of these factors when deciding which agent to appoint, but make sure you get someone with experience who you like and trust and believe will really get you the best overall net price for your property.


Estate agents have experience of the local property market and current conditions and have constant feedback from potential buyers so are well placed to help you decide correct the price to market your property at.

There is generally a balance between price and speed of sale. If you can afford to wait as long as it takes to find the perfect buyer who falls in love with your property and will pay a premium price, it is worth marketing at a higher value. If you are desperate for a quick sale, a lower price would probably attract more activity.

There are dangers in over-pricing a property, even if you can afford to wait. The vast majority of viewings come in the first few weeks a property is on the market. If it is over-priced, some well-placed tenants may decide not to view it and, if it stays on the market too long, people begin to wonder what is wrong with it. Also, if you drop the price later that can also undermine confidence and it is difficult to resurrect the interest of people who have previously turned it down at the higher price.

Every tenant has different requirements and the amount they have to compromise those requirements with your property will determine the offer they will make. Most tenants have seen a lot of properties similar to yours in the area and are well qualified to take a view on the price.

Dealing with offers

You may refuse all offers below the asking price if you are willing to wait for the right buyer on the other hand, you may accept a low offer from a well-placed tenant if they are willing to move immediately.

Your estate agent will help you evaluate offers and, as far as possible, research the real position of the tenants for you. This is the time at which you will want a close relationship with your agent to make sure you are achieving the best possible price without losing good tenants.

For further information or for a personal discussion about selling your property, please contact. Jack Harvey on 0208 337 7444

Why should you consider Jack Harvey Estate Agents?

Our small team have over 40 years combined property experience and extensive local knowledge

  • We can guarantee a professional yet personal service
  • We are committed to keeping customers informed at every stage of negotiations and providing realistic advice throughout
  • We are community focused
  • State of the art technology
  • The latest marketing techniques in print and on the internet